Terms of Service

Last Updated: 2025-01-15

1. Service Description

Codex VPN is a virtual private network (VPN) service that protects your privacy by encrypting your internet connection.

Our service includes:

• Secure and encrypted internet connection

• Multiple server locations

• Unlimited bandwidth (subject to fair use policy)

• Multi-device support

2. Acceptable Use

By using Codex VPN, you agree to use the service only for lawful purposes.

PERMITTED USES:

✓ Protecting your privacy

✓ Secure browsing

✓ Bypassing geographical restrictions (copyright compliant)

✓ Security on public Wi-Fi

✓ Remote access for work

PROHIBITED USES:

✗ Downloading or distributing illegal content

✗ Cyber attacks or hacking

✗ Spam or phishing

✗ Copyright infringement

✗ DDoS attacks

✗ Malware distribution

✗ Child abuse materials

✗ Service abuse or network harm

3. Account Responsibility

You are responsible for your account security:

• Use a strong and unique password

• Do not share your credentials

• Report unauthorized access immediately

• You are responsible for account activities

Policy violations through your account may result in suspension or termination.

4. Subscription and Payments

Codex VPN is a subscription-based service:

• Monthly or annual plans available

• Payments automatically renew based on your billing cycle

• Prices may change with prior notice

• All payments are processed through secure payment processors

• Account sharing is prohibited

Your subscription automatically renews unless canceled before renewal.

5. Refund Policy

If you're not satisfied with our service, you can request a refund:

• 7-day money-back guarantee (for new customers)

• Refund requests must be made within 7 days of subscription start

• No refunds if service abuse occurred

• Refunds are issued to original payment method

• Processing time 5-10 business days

Contact [email protected] for refund requests.

6. Service Limitations

Codex VPN has certain limitations:

• Service availability is not guaranteed (99.9% uptime target)

• Scheduled outages may occur for maintenance

• VPN usage may be restricted in some countries

• Network speed depends on your ISP and server load

• Not all devices may be supported

We do not accept liability for availability issues.

7. Account Suspension

We may suspend or terminate your account if you violate these terms:

• Engaging in prohibited activities

• Excessive bandwidth usage (fair use violation)

• Payment failure

• Account security risks

• Legal requests

Immediate termination may occur for serious violations. Minor violations receive a warning first.

8. Disclaimer

Codex VPN is provided "AS IS":

• We do not guarantee uninterrupted service

• We do not guarantee fitness for a particular purpose

• We are not liable for damages arising from service use

• We are not responsible for third-party websites or services

• We are not responsible for user-generated content

You use the service at your own risk.

9. Changes

We may modify these terms at any time:

• Changes will be published on our website

• 30 days notice for significant changes

• Continued use after changes means acceptance

• You can cancel your account if you disagree

Current terms are always available in our app.