Terms of Service
Last Updated: 2025-01-15
1. Service Description
Codex VPN is a virtual private network (VPN) service that protects your privacy by encrypting your internet connection.
Our service includes:
• Secure and encrypted internet connection
• Multiple server locations
• Unlimited bandwidth (subject to fair use policy)
• Multi-device support
2. Acceptable Use
By using Codex VPN, you agree to use the service only for lawful purposes.
PERMITTED USES:
✓ Protecting your privacy
✓ Secure browsing
✓ Bypassing geographical restrictions (copyright compliant)
✓ Security on public Wi-Fi
✓ Remote access for work
PROHIBITED USES:
✗ Downloading or distributing illegal content
✗ Cyber attacks or hacking
✗ Spam or phishing
✗ Copyright infringement
✗ DDoS attacks
✗ Malware distribution
✗ Child abuse materials
✗ Service abuse or network harm
3. Account Responsibility
You are responsible for your account security:
• Use a strong and unique password
• Do not share your credentials
• Report unauthorized access immediately
• You are responsible for account activities
Policy violations through your account may result in suspension or termination.
4. Subscription and Payments
Codex VPN is a subscription-based service:
• Monthly or annual plans available
• Payments automatically renew based on your billing cycle
• Prices may change with prior notice
• All payments are processed through secure payment processors
• Account sharing is prohibited
Your subscription automatically renews unless canceled before renewal.
5. Refund Policy
If you're not satisfied with our service, you can request a refund:
• 7-day money-back guarantee (for new customers)
• Refund requests must be made within 7 days of subscription start
• No refunds if service abuse occurred
• Refunds are issued to original payment method
• Processing time 5-10 business days
Contact [email protected] for refund requests.
6. Service Limitations
Codex VPN has certain limitations:
• Service availability is not guaranteed (99.9% uptime target)
• Scheduled outages may occur for maintenance
• VPN usage may be restricted in some countries
• Network speed depends on your ISP and server load
• Not all devices may be supported
We do not accept liability for availability issues.
7. Account Suspension
We may suspend or terminate your account if you violate these terms:
• Engaging in prohibited activities
• Excessive bandwidth usage (fair use violation)
• Payment failure
• Account security risks
• Legal requests
Immediate termination may occur for serious violations. Minor violations receive a warning first.
8. Disclaimer
Codex VPN is provided "AS IS":
• We do not guarantee uninterrupted service
• We do not guarantee fitness for a particular purpose
• We are not liable for damages arising from service use
• We are not responsible for third-party websites or services
• We are not responsible for user-generated content
You use the service at your own risk.
9. Changes
We may modify these terms at any time:
• Changes will be published on our website
• 30 days notice for significant changes
• Continued use after changes means acceptance
• You can cancel your account if you disagree
Current terms are always available in our app.